Outstanding Chimney Service in Downtown Portland: A Case Study

Alex and Chris had been working for Five Star Chimney Repair for the last two years when this customer case study occurred. They are always excited when a new job comes up. This time, it was at a three-story house in downtown Portland, Oregon, that Todd, the company’s owner, had estimated needed some serious repairs following a chimney inspection.

The Chimney Repair Project in Portland, OR

Mr. Lewis, a new Five Star Chimney Repair customer, had been living in the three-story house for many years, ever since he retired from Portland State College as a professor. Although he was highly intelligent, he lacked the ability to perform home repairs or maintenance.

So, he scheduled his free chimney repair consultation and was delighted when Five Star Chimney Repair agreed to take on his job, knowing that Alex and Chris were assigned to his project.

When Alex and Chris arrived at the house, they could immediately tell why Todd wanted them to take care of this particular chimney repair job. The chimney was badly leaking and causing lots of interior damage to the house—even from the outside, you could see how bad it was!

The Portland Chimney Repair Project Begins

Chris and Alex got straight down to work replacing the flashing around various parts of the chimney as well as tuckpointing sections where needed.

It wasn’t an easy task, but eventually, they managed to get everything fixed just right!

Chimney Repair is Complete, and Customer’s Reaction

The customer couldn’t believe his eyes when he saw what Alex and Chris had accomplished in such a short amount of time. He thanked them profusely before sending them on their way, adding a generous tip to their already impressive paycheck! The guys were more than grateful and happy to have helped a local Portland resident with their chimney repair needs.

Contact Five Star Chimney Repair and Get Five Star Chimney Service!

Alex and Chris left feeling proud—knowing that despite all odds, they’d managed to pull off another successful repair job for Five Star Chimney Repair yet again!

Contact Five Star Chimney Repair at 503-888-0260 or request-service-online to schedule an onsite estimate or to book your chimney service.